| Shipping: All orders placed in the Cedar Hollow Farm Online Store are shipped USPS Priority Mail with Delivery Confirmation unless the item is noted otherwise. We use Priority as our only shipping method because not only are they typically the least expensive considering our rural location, they also provide the shipping boxes keeping our expenses and the customers cost down. NOTE: At this time we ship within the USA ONLY primarily because it costs more in shipping fees to ship outside the USA then what our merchandise cost in addition as a small farm and a one person operation I do not have the time required to keep up with all the customs regulations to ship internationally. Insurance: We highly recommend that you add the insurance to your order when checking out. USPS DOES NOT cover loss or damage unless you purchase the insurance. If you choose not to purchase insurance we cannot and will not be responsible or liable for damage or loss once the package is picked up by USPS. Returns: It is rare that we have a customer need to return an item so returns are handled on an individual basis. If you feel you need to return an item contact us first so we can make the appropriate arrangements with you. Return shipping expense is the responsibilty of the customer. No refund or merchandise credit will be issued on the shipping cost of the order being sent to the customer. |